Comcast: I have never been so upset with a service provi...

GetHuman用户~Wright824来自November 27th, 2017的Comcast条客户评论

~Wright824案的背景

GetHuman:~Wright824-您能告诉我们其他Comcast个客户何时提起诉讼吗?
~Wright824:Yes。在November 19th上是morning。
GetHuman:您是否接触到Comcast,如果可以,怎么做?
~Wright824:我使用了我在GetHuman Comcast客户电话号码页面上找到的800-266-2278号码:Comcast客户服务电话号码
GetHuman:这些常见的Comcast客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Wright824 常见 Comcast 问题的列表)
~Wright824:“ Cancel service”是我尝试使用to call的原因。

~Wright824对Comcast客户服务的评价

GetHuman:那么,您如何总结GetHuman的Comcast客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Wright824:I have never been so upset with a service provider. I spent * hrs on the phone with representatives, the problem is still unresolved, and a supervisor said they would call me back personally and they have not. I do not believe the customer is the first priority as I spoke with * different people and NO ONE has solved my issue. I am a VERY unsatisfied customer, and will not be recommending your company to anyone if you guys cannot seem to provide the service you're offering. Train your customer service representatives with all the same information. I was told different information by two differebt people. I am still uncertain as to what information I was given is correct. Very upset. Highly considering taking my business elsewhere.
GetHuman:让我们量化一下您与Comcast联系的经验。在1到5的范围内,如何轻松解决Comcast问题?
~Wright824:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Wright824:在沟通方面,我会给他们五分之三的three。
GetHuman:Comcast快速有效地解决问题的能力又如何呢?
~Wright824:为此,我要说出五分之二的one。
GetHuman:最后-对其他Comcast客户有何建议?
~Wright824:在一天中的早些时候或深夜给他们打电话。不要忘记Comcast可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Wright824在November 19th, 2017发生的Comcast客户服务问题中得到了一些有用的反馈和措辞。

Comcast

1.97 of 5 stars | 1979条评论

~Wright824的Comcast评论

寻求帮助的困难
4 5星
沟通质量
3 5星
及时和专业
1 5星
整体客户服务评分
3 5星

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