I called Comcast yesterday to try to speak to a...
GetHuman用户~mskelsey2011来自نوفمبر ٢٦، ٢٠١٧的Comcast条客户评论
~mskelsey2011案的背景
GetHuman：~mskelsey2011-您能告诉我们其他Comcast个客户何时提起诉讼吗？
~mskelsey2011：Yes。在نوفمبر ٢٤上是morning。
GetHuman：您是否接触到Comcast，如果可以，怎么做？
~mskelsey2011：我使用了我在GetHuman Comcast客户电话号码页面上找到的800-266-2278号码：Comcast客户服务电话号码 GetHuman：这些常见的Comcast客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~mskelsey2011 常见 Comcast 问题的列表）
~mskelsey2011：“ Overcharge/Strange charge”是我尝试使用to call的原因。
~mskelsey2011对Comcast客户服务的评价
GetHuman：那么，您如何总结GetHuman的Comcast客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~mskelsey2011：I called Comcast yesterday to try to speak to a live person, and the automated system was all in complete Spanish. I couldn't even tell what I was supposed to push to get to an English speaking person or automated voice. I contacted an "analyst" online to discuss my issue. I was told, "oh you have to call (and she gives me the number) to get a conversation in English. I say to her, "oh well it's nice that they put that number on my bill, I do live in America where our main language is English!"**Once I get a hold of a "person" I proceed to explain that I would like to "down-grade" my channels, because my husband and I are never home enough to watch any of the awful channels we get, and I cannot afford to keep paying high bills for something we didn't use. She tells me (which is an inconvience for me) that I need to take my equipment to a local Comcast store to exchange it for a box that only allows basic local channels. I gotta tell ya, you guys are the worst in customer service th
GetHuman：让我们量化一下您与Comcast联系的经验。在1到5的范围内，如何轻松解决Comcast问题？
~mskelsey2011：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~mskelsey2011：在沟通方面，我会给他们五分之三的one。
GetHuman：Comcast快速有效地解决问题的能力又如何呢？
~mskelsey2011：为此，我要说出五分之二的one。
GetHuman：最后-对其他Comcast客户有何建议？
~mskelsey2011：在一天中的早些时候或深夜给他们打电话。不要忘记Comcast可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~mskelsey2011在نوفمبر ٢٤، ٢٠١٧发生的Comcast客户服务问题中得到了一些有用的反馈和措辞。