Comcast: Have waited * weeks for tech to arrive after mo...
GetHuman用户~freeman1212来自November 27., 2017的Comcast条客户评论
~freeman1212案的背景
GetHuman：~freeman1212-您能告诉我们其他Comcast个客户何时提起诉讼吗？
~freeman1212：Yes I can。在November 24.上是middle of the night。
GetHuman：您是否接触到Comcast，如果可以，怎么做？
~freeman1212：我使用了我在GetHuman Comcast客户电话号码页面上找到的800-266-2278号码：Comcast客户服务电话号码 GetHuman：这些常见的Comcast客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~freeman1212 常见 Comcast 问题的列表）
~freeman1212：“ Cancel service”是我尝试使用to call的原因。
~freeman1212对Comcast客户服务的评价
GetHuman：那么，您如何总结GetHuman的Comcast客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~freeman1212：Have waited * weeks for tech to arrive after moving. Spoken numerous times to CSR and their sup's. Always promissed the world, never given even a grain of sand. They are the only highspeed internet in town and required for work. Spoke to corporate escalations only to be hung up on. I have only been short and annoyed when speaking to them, never yelled, belittled or cursed. Their local customer walk in is an hour away. Will have to go there, but that requires taking a day off. Have had Comcast in the past only to have them randomly bill me for $*** when our monthly bill was to be $**. Then they said I owed it because the prior person with my new cell number owed a bill from * years prior. I had to contact their litigation dept. with a detailed offer of them refunding me the $*** or I will file for the max. allowed by law in Florida, $**,*** plus my attorney cost. I recieved a refund check less than * weeks after mailing them the letter. I also got a call from their executive resolution
GetHuman：让我们量化一下您与Comcast联系的经验。在1到5的范围内，如何轻松解决Comcast问题？
~freeman1212：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~freeman1212：在沟通方面，我会给他们五分之三的five。
GetHuman：Comcast快速有效地解决问题的能力又如何呢？
~freeman1212：为此，我要说出五分之二的four。
GetHuman：最后-对其他Comcast客户有何建议？
~freeman1212：在一天中的早些时候或深夜给他们打电话。不要忘记Comcast可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~freeman1212在November 24., 2017发生的Comcast客户服务问题中得到了一些有用的反馈和措辞。