Comcast: Carrine was very pleasant & patient. I still do...
GetHuman用户~lady来自ноябрь 25-го, 2017的Comcast条客户评论
~lady案的背景
GetHuman：~lady-您能告诉我们其他Comcast个客户何时提起诉讼吗？
~lady：Yes。在ноябрь 18-го上是evening。
GetHuman：您是否接触到Comcast，如果可以，怎么做？
GetHuman：这些常见的Comcast客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~lady 常见 Comcast 问题的列表）
~lady：“ Change plan”是我尝试使用to call的原因。
~lady对Comcast客户服务的评价
GetHuman：那么，您如何总结GetHuman的Comcast客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~lady：Carrine was very pleasant & patient. I still don't understand my bill. She could not get me from point a to point b of my bill. the final answer was if I have anymore questions about my bill to feel free to contact billing. She was NOT dismissive but I guess she said all she could say. I am far from being stupid & I can comprehend what I am being told. Your billing system is such a hot mess that they can't explain it effectively. I work in customer service at my job & a clear explanation is required. I have to be able to get a person from point a to point b or im not being effective. If I had to talk to her again I would but not about a bill. I still don't understand the bill. They are working with that new math. I am still stressed out & at Comcast mercy. My job don't even stress me out this much. I cant even tell my family because they just laugh & talk about all of the wires & say I should just switch to Verizon.
GetHuman：让我们量化一下您与Comcast联系的经验。在1到5的范围内，如何轻松解决Comcast问题？
~lady：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~lady：在沟通方面，我会给他们五分之三的four。
GetHuman：Comcast快速有效地解决问题的能力又如何呢？
~lady：为此，我要说出五分之二的one。
GetHuman：最后-对其他Comcast客户有何建议？
~lady：在一天中的早些时候或深夜给他们打电话。不要忘记Comcast可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~lady在ноябрь 18-го, 2017发生的Comcast客户服务问题中得到了一些有用的反馈和措辞。