ComEd: It stinks. Customer service people were rude a...
GetHuman用户~Disneynut52来自November 11th, 2017的ComEd条客户评论
~Disneynut52案的背景
GetHuman:~Disneynut52-您能告诉我们其他ComEd个客户何时提起诉讼吗?
~Disneynut52:Yes。在November 2nd上是afternoon。
GetHuman:您是否接触到ComEd,如果可以,怎么做?
~Disneynut52:我使用了我在GetHuman ComEd客户电话号码页面上找到的800-334-7661号码:ComEd客户服务电话号码 GetHuman:这些常见的ComEd客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Disneynut52 常见 ComEd 问题的列表)
~Disneynut52:“ Change appointment”是我尝试使用to call的原因。
~Disneynut52对ComEd客户服务的评价
GetHuman:那么,您如何总结GetHuman的ComEd客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Disneynut52:It stinks. Customer service people were rude and completely unsympathetic. One even said we will get there when we get there. In the background noise we there was so much laughing and goofing around that I could not hear the responses of my service rep. When I called them on the background noise and asked if they though the outage situation was funny she laughed. Disgusted. I think all com Ed execs should have to have their power cut off for a ** to ** hour period with no access to generators and deal with their customer service people. Maybe then customer service will be ome a priority
GetHuman:让我们量化一下您与ComEd联系的经验。在1到5的范围内,如何轻松解决ComEd问题?
~Disneynut52:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Disneynut52:在沟通方面,我会给他们五分之三的three。
GetHuman:ComEd快速有效地解决问题的能力又如何呢?
~Disneynut52:为此,我要说出五分之二的two。
GetHuman:最后-对其他ComEd客户有何建议?
~Disneynut52:在一天中的早些时候或深夜给他们打电话。不要忘记ComEd可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Disneynut52在November 2nd, 2017发生的ComEd客户服务问题中得到了一些有用的反馈和措辞。