ComEd: I had to speak with * different people just to...
GetHuman用户~anonymous来自November 6th, 2017的ComEd条客户评论
~anonymous案的背景
GetHuman:~anonymous-您能告诉我们其他ComEd个客户何时提起诉讼吗?
~anonymous:Yeah。在October 29th上是evening。
GetHuman:您是否接触到ComEd,如果可以,怎么做?
~anonymous:我使用了我在GetHuman ComEd客户电话号码页面上找到的800-334-7661号码:ComEd客户服务电话号码 GetHuman:这些常见的ComEd客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~anonymous 常见 ComEd 问题的列表)
~anonymous:“ Complaint”是我尝试使用to call的原因。
~anonymous对ComEd客户服务的评价
GetHuman:那么,您如何总结GetHuman的ComEd客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~anonymous:I had to speak with * different people just to find out the answer to my question about how to get my ebills properly. I waited ** minutes on the phone the first time, and when I asked the woman if she could tell me why I wasn't receiving my ebills she simply said "no." So I asked her if she could tell me what to do to ensure I did receive my ebills she referred me to tech support, who referred me back to customer service. I also spoke with an extremely rude man who explained that the deposit I made by debit card over the phone last week was not applied to the security deposit like I asked. It took me *.* hours to get my bill straightened out! Absolutely ridiculous!
GetHuman:让我们量化一下您与ComEd联系的经验。在1到5的范围内,如何轻松解决ComEd问题?
~anonymous:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~anonymous:在沟通方面,我会给他们五分之三的five。
GetHuman:ComEd快速有效地解决问题的能力又如何呢?
~anonymous:为此,我要说出五分之二的two。
GetHuman:最后-对其他ComEd客户有何建议?
~anonymous:在一天中的早些时候或深夜给他们打电话。不要忘记ComEd可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~anonymous在October 29th, 2017发生的ComEd客户服务问题中得到了一些有用的反馈和措辞。