Columbia House: They have changed their number, but if you call...

GetHuman用户~DollieMay来自November 20th, 2017的Columbia House条客户评论

~DollieMay案的背景

GetHuman:~DollieMay-您能告诉我们其他Columbia House个客户何时提起诉讼吗?
~DollieMay:Yeah。在November 16th上是evening。
GetHuman:您是否接触到Columbia House,如果可以,怎么做?
~DollieMay:我使用了我在GetHuman Columbia House客户电话号码页面上找到的716-250-5710号码:Columbia House客户服务电话号码
GetHuman:这些常见的Columbia House客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~DollieMay 常见 Columbia House 问题的列表)
~DollieMay:“ None of those really matches why I wanted to call Columbia House that day.”是我尝试使用to call的原因。

~DollieMay对Columbia House客户服务的评价

GetHuman:那么,您如何总结GetHuman的Columbia House客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~DollieMay:They have changed their number, but if you call the ***-***-**** the recording tells you what the new number is. I had trouble with TWO movies being shipped out, unauthorized by me, within ** days of each other. I tried e-mail communication, but mostly got automated responses that did not address my problems. I have called * times, each time I am waiting **-** minutes before I get a human being on the phone. Once I have a human on the phone they are very courteous and try to help as much as they can... I have received credit for one movie, even though they told me both movies have been returned to them. This has been ongoing from Nov **, ****, first refund received on **-**-**, still waiting for second refund as of *-**-**. I have emailed several times, with varying degrees of response (some seem like an auto response, some are signed by an actual person and say they will look into my situation) The last email said they had credited my Paypal account, almost a week later and I st
GetHuman:让我们量化一下您与Columbia House联系的经验。在1到5的范围内,如何轻松解决Columbia House问题?
~DollieMay:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~DollieMay:在沟通方面,我会给他们五分之三的one。
GetHuman:Columbia House快速有效地解决问题的能力又如何呢?
~DollieMay:为此,我要说出五分之二的four。
GetHuman:最后-对其他Columbia House客户有何建议?
~DollieMay:在一天中的早些时候或深夜给他们打电话。不要忘记Columbia House可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~DollieMay在November 16th, 2017发生的Columbia House客户服务问题中得到了一些有用的反馈和措辞。

Columbia House

2.86 of 5 stars | 58条评论

~DollieMay的Columbia House评论

寻求帮助的困难
2 5星
沟通质量
1 5星
及时和专业
4 5星
整体客户服务评分
2 5星

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