Cole Haan: shoe falling apart

GetHuman用户GetHuman-wrm来自December 3rd, 2017的Cole Haan条客户评论

GetHuman-wrm案的背景

GetHuman:GetHuman-wrm-您能告诉我们其他Cole Haan个客户何时提起诉讼吗?
GetHuman-wrm:Sure。在November 30th上是middle of the night。
GetHuman:您是否接触到Cole Haan,如果可以,怎么做?
GetHuman-wrm:我使用在GetHuman Cole Haan客户服务联系信息页面上找到的live chat:联系Cole Haan客户服务
GetHuman:这些常见的Cole Haan客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-wrm 常见 Cole Haan 问题的列表)
GetHuman-wrm:“ Cancel order”是我尝试使用to contact的原因。

GetHuman-wrm对Cole Haan客户服务的评价

GetHuman:那么,您如何总结GetHuman的Cole Haan客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-wrm:shoe falling apart
GetHuman:您能从11/30/17发生的事情中告诉我们其他人吗?
GetHuman-wrm:I bought a pair of soft leather & perforated driving mocks(loafers) last year at the summer's end-- that are more comfortable than slippers. Having owned a pair of Cole Hahn soft leather, perforated tie shoes decades ago --that I had the soles changed at least * times loved so much I nearly cried when I had to dispose of them on a Paris train-- I did not flinch at paying several hundred dollars for these shoes.*However, my heart hurt when I saw the holes in both shoes in the very front of the shoes below the toe space right where the leather meets the sole. This is especially bad considering that I have only been wearing them occasionally for the past month.*I love these shoes and would like a replacement pair if possible. Or, last ditch effort would be to have you repair these. Of course, having a replacement pair would be the better option for durability.*I appreciate your time and effort in resolving my beloved shoe issue!*Kind thanks,*Donna Middleton****-***-**********@***.com
GetHuman:让我们量化一下您与Cole Haan联系的经验。在1到5的范围内,如何轻松解决Cole Haan问题?
GetHuman-wrm:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-wrm:在沟通方面,我会给他们五分之三的one。
GetHuman:Cole Haan快速有效地解决问题的能力又如何呢?
GetHuman-wrm:为此,我要说出五分之二的two。
GetHuman:最后-对其他Cole Haan客户有何建议?
GetHuman-wrm:尽早或晚些时候与他们打交道。不要忘记Cole Haan可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-wrm在November 30th, 2017发生的Cole Haan客户服务问题中得到了一些有用的反馈和措辞。

Cole Haan

1.00 of 5 stars | 8条评论

GetHuman-wrm的Cole Haan评论

寻求帮助的困难
1 5星
沟通质量
1 5星
及时和专业
2 5星
整体客户服务评分
1 5星

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