Coinbase: Yep, same situation for me as the other comment...
GetHuman用户~Anonymous来自November 19th, 2017的Coinbase条客户评论
~Anonymous案的背景
GetHuman：~Anonymous-您能告诉我们其他Coinbase个客户何时提起诉讼吗？
~Anonymous：Yup。在November 12th上是afternoon。
GetHuman：您是否接触到Coinbase，如果可以，怎么做？
GetHuman：这些常见的Coinbase客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Anonymous 常见 Coinbase 问题的列表）
~Anonymous：“ Missing Coins”是我尝试使用to call的原因。
~Anonymous对Coinbase客户服务的评价
GetHuman：那么，您如何总结GetHuman的Coinbase客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Anonymous：Yep, same situation for me as the other commenter--funds just plain disappeared (coincidentally, when Coinbase was out of coins to sell themselves, suddenly mine got sold back to them without my permission), and no luck getting a response about why. No explanation whatsoever, going on * days. Tried multiple emails to above address, as well as the Coinbase Twitter account. Basically amounts to theft of what I purchased from them--they sold me coins, and then just took them back because they were still in my account, and therefore accessible (and made me pay for the privilege, since the BTC price had fallen drastically in the interim...now it's way back up, and what should've been my profit became theirs instead. Really, really unfortunate behavior from a site I'd otherwise thought was legitimate.
GetHuman：让我们量化一下您与Coinbase联系的经验。在1到5的范围内，如何轻松解决Coinbase问题？
~Anonymous：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Anonymous：在沟通方面，我会给他们五分之三的four。
GetHuman：Coinbase快速有效地解决问题的能力又如何呢？
~Anonymous：为此，我要说出五分之二的one。
GetHuman：最后-对其他Coinbase客户有何建议？
~Anonymous：在一天中的早些时候或深夜给他们打电话。不要忘记Coinbase可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Anonymous在November 12th, 2017发生的Coinbase客户服务问题中得到了一些有用的反馈和措辞。