Clarins.com: I place an order for Clarins Cyber Monday deal...
GetHuman用户~LISA DING来自November 13th, 2017的Clarins.com条客户评论
~LISA DING案的背景
GetHuman：~LISA DING-您能告诉我们其他Clarins.com个客户何时提起诉讼吗？
~LISA DING：Yeah。在November 8th上是morning。
GetHuman：您是否接触到Clarins.com，如果可以，怎么做？
GetHuman：这些常见的Clarins.com客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~LISA DING 常见 Clarins.com 问题的列表）
~LISA DING：“ Overcharge/Strange charge”是我尝试使用to call的原因。
~LISA DING对Clarins.com客户服务的评价
GetHuman：那么，您如何总结GetHuman的Clarins.com客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~LISA DING：I place an order for Clarins Cyber Monday deal. Two days later I got a call from Clarins.com to verify my shipping address. Then I receive no information about my order until * days later I received an email saying that my order was cancelled without giving the reason. Then I called the customer service and I was told that they were not able to process my credit card because the billing address is not correct. But from the email that they send to me, the billing address IS CORRECT. Then the lady said that she can help me to place the order again but without the Cyber Monday deal.**This is RIDICULOUS!!! For ** days after I placed the order, I received no calls and no message from Clarins to say that they cannot process the credit card. Then when the deal ends, they suddenly let me know that there is a problem with my card. I think this is just a trick that they are playing because they don't have enough to offer for Cyber Monday deal. I will never order from Clarins any more because the
GetHuman：让我们量化一下您与Clarins.com联系的经验。在1到5的范围内，如何轻松解决Clarins.com问题？
~LISA DING：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~LISA DING：在沟通方面，我会给他们五分之三的one。
GetHuman：Clarins.com快速有效地解决问题的能力又如何呢？
~LISA DING：为此，我要说出五分之二的one。
GetHuman：最后-对其他Clarins.com客户有何建议？
~LISA DING：在一天中的早些时候或深夜给他们打电话。不要忘记Clarins.com可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~LISA DING在November 8th, 2017发生的Clarins.com客户服务问题中得到了一些有用的反馈和措辞。