Citi Cards: I called to cancel my card. Despite having it s...
GetHuman用户~ChristinaT来自Oktober 29, 2017的Citi Cards条客户评论
~ChristinaT案的背景
GetHuman:~ChristinaT-您能告诉我们其他Citi Cards个客户何时提起诉讼吗?
~ChristinaT:Yes。在Oktober 21上是evening。
GetHuman:您是否接触到Citi Cards,如果可以,怎么做?
GetHuman:这些常见的Citi Cards客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~ChristinaT 常见 Citi Cards 问题的列表)
~ChristinaT:“ Setup an account”是我尝试使用to call的原因。
~ChristinaT对Citi Cards客户服务的评价
GetHuman:那么,您如何总结GetHuman的Citi Cards客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~ChristinaT:I called to cancel my card. Despite having it since **** my interest was still at **%. The final straw was the annual fee. I told the nice lady I wanted to cancel. She asked if it was because of the membership fee and I said yes. She didn't try to persuade me to change my mind. I did have to ask about receiving a confirmation notice and she said I will receive one in *-** business days.
GetHuman:让我们量化一下您与Citi Cards联系的经验。在1到5的范围内,如何轻松解决Citi Cards问题?
~ChristinaT:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~ChristinaT:在沟通方面,我会给他们五分之三的five。
GetHuman:Citi Cards快速有效地解决问题的能力又如何呢?
~ChristinaT:为此,我要说出五分之二的five。
GetHuman:最后-对其他Citi Cards客户有何建议?
~ChristinaT:在一天中的早些时候或深夜给他们打电话。不要忘记Citi Cards可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~ChristinaT在Oktober 21, 2017发生的Citi Cards客户服务问题中得到了一些有用的反馈和措辞。