Choxi: I ordered a package that was guaranteed to arri...

GetHuman用户~Jesse Weiss来自November 20, 2017的Choxi条客户评论

~Jesse Weiss案的背景

GetHuman:~Jesse Weiss-您能告诉我们其他Choxi个客户何时提起诉讼吗?
~Jesse Weiss:Yes I can。在November 11上是afternoon。
GetHuman:您是否接触到Choxi,如果可以,怎么做?
~Jesse Weiss:我使用在GetHuman Choxi客户服务联系信息页面上找到的phone number:联系Choxi客户服务
GetHuman:这些常见的Choxi客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Jesse Weiss 常见 Choxi 问题的列表)
~Jesse Weiss:“ Change order”是我尝试使用to call的原因。

~Jesse Weiss对Choxi客户服务的评价

GetHuman:那么,您如何总结GetHuman的Choxi客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Jesse Weiss:I ordered a package that was guaranteed to arrive to me on December **th but it never made it. I called nomorerack and they said that oh I'm very sorry to hear that...Call us on December **th so we can see what we can do for you. I called them the next day, (Dec **th) and they said let me track the package for you...The package was stuck in New York for who knows how long. I called a manager at USPS ant they said that nomorerack illegally paid for only one package and duplicated the tracking numbers on the other two, they caught the problem and that's why they stopped the shipment altogether. I've called nomorerack back and they said that oh we're sorry mam, you will have to reorder the items in order for you to get them. I demanded to speak to one of those higher ups and was told that pretty much I would have been told the same thing. I will never recommend nomorerack to no one, even my worst enemy.
GetHuman:让我们量化一下您与Choxi联系的经验。在1到5的范围内,如何轻松解决Choxi问题?
~Jesse Weiss:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Jesse Weiss:在沟通方面,我会给他们五分之三的three。
GetHuman:Choxi快速有效地解决问题的能力又如何呢?
~Jesse Weiss:为此,我要说出五分之二的two。
GetHuman:最后-对其他Choxi客户有何建议?
~Jesse Weiss:尽早或晚些时候与他们打交道。不要忘记Choxi可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Jesse Weiss在November 11, 2017发生的Choxi客户服务问题中得到了一些有用的反馈和措辞。

Choxi

3.83 of 5 stars | 122条评论

~Jesse Weiss的Choxi评论

寻求帮助的困难
5 5星
沟通质量
3 5星
及时和专业
2 5星
整体客户服务评分
3 5星

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