Choxi: I have been battling with them to get my refund...

GetHuman用户~scraye来自November 20th, 2017的Choxi条客户评论

~scraye案的背景

GetHuman:~scraye-您能告诉我们其他Choxi个客户何时提起诉讼吗?
~scraye:Sure。在November 15th上是morning。
GetHuman:您是否接触到Choxi,如果可以,怎么做?
~scraye:我使用在GetHuman Choxi客户服务联系信息页面上找到的phone number:联系Choxi客户服务
GetHuman:这些常见的Choxi客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~scraye 常见 Choxi 问题的列表)
~scraye:“ Warranty claim”是我尝试使用to call的原因。

~scraye对Choxi客户服务的评价

GetHuman:那么,您如何总结GetHuman的Choxi客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~scraye:I have been battling with them to get my refund for well over a month now. They told me that they only received * item when I had actually returned *, then after clearing that issue up (so I thought,silly me) I waited more than the *-* business days that it takes to credit back to my card and still NO refund. I then find out after calling a month after still not receiving the refund, they gave me an in-store credit which was wrong (before purchasing this item i triple checked that if i needed to return it it was an item that was eligible for a refund not a store credit as I read lots of complaints about that) plus I have the emails to prove they screwed up. I called today and the customer rep "fixed" the issue and I am supposed to be refunded the full amount back to my card in *-* business days. We'll see about that even though she reassured me this time I would get my refund. Wish me luck and NO,I will not buy from them again.
GetHuman:让我们量化一下您与Choxi联系的经验。在1到5的范围内,如何轻松解决Choxi问题?
~scraye:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~scraye:在沟通方面,我会给他们五分之三的five。
GetHuman:Choxi快速有效地解决问题的能力又如何呢?
~scraye:为此,我要说出五分之二的five。
GetHuman:最后-对其他Choxi客户有何建议?
~scraye:尽早或晚些时候与他们打交道。不要忘记Choxi可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~scraye在November 15th, 2017发生的Choxi客户服务问题中得到了一些有用的反馈和措辞。

Choxi

3.83 of 5 stars | 122条评论

~scraye的Choxi评论

寻求帮助的困难
3 5星
沟通质量
5 5星
及时和专业
5 5星
整体客户服务评分
4 5星

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