Choxi: Gotta pull teeth to get a refund for a returned...

GetHuman用户~Lori23来自ноябрь 20-го, 2017的Choxi条客户评论

~Lori23案的背景

GetHuman:~Lori23-您能告诉我们其他Choxi个客户何时提起诉讼吗?
~Lori23:Yeah。在ноябрь 18-го上是middle of the night。
GetHuman:您是否接触到Choxi,如果可以,怎么做?
~Lori23:我使用在GetHuman Choxi客户服务联系信息页面上找到的phone number:联系Choxi客户服务
GetHuman:这些常见的Choxi客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Lori23 常见 Choxi 问题的列表)
~Lori23:“ Make a purchase”是我尝试使用to call的原因。

~Lori23对Choxi客户服务的评价

GetHuman:那么,您如何总结GetHuman的Choxi客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Lori23:Gotta pull teeth to get a refund for a returned product!! I have ordered from this site before and was completely satisfied with my purchase. I decided to order * tablets from them at Christmas time. First of all, I never received a confirmation email from them so I wasn't sure my purchase even went through ($*** purchase!) Both of them were defective. I sent an email to their customer service. Was told to return them for a refund. I did. Then waited and waited. To make a long story short, I have had to send daily emails back and forth... And then suddenly I was refunded, but only for one of them!! Still trying to get my money. Definitely a LOT of work and persistence just to get my refund!!! Too much time invested. Will not be purchasing from them again!!
GetHuman:让我们量化一下您与Choxi联系的经验。在1到5的范围内,如何轻松解决Choxi问题?
~Lori23:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Lori23:在沟通方面,我会给他们五分之三的three。
GetHuman:Choxi快速有效地解决问题的能力又如何呢?
~Lori23:为此,我要说出五分之二的two。
GetHuman:最后-对其他Choxi客户有何建议?
~Lori23:尽早或晚些时候与他们打交道。不要忘记Choxi可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Lori23在ноябрь 18-го, 2017发生的Choxi客户服务问题中得到了一些有用的反馈和措辞。

Choxi

3.83 of 5 stars | 122条评论

~Lori23的Choxi评论

寻求帮助的困难
5 5星
沟通质量
3 5星
及时和专业
2 5星
整体客户服务评分
3 5星

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