Chevron: I called (***)***-**** at *pm and asked for "Ta...
GetHuman用户~Wiley来自November 9, 2017的Chevron条客户评论
~Wiley案的背景
GetHuman:~Wiley-您能告诉我们其他Chevron个客户何时提起诉讼吗?
~Wiley:Yes I can。在November 3上是middle of the night。
GetHuman:您是否接触到Chevron,如果可以,怎么做?
GetHuman:这些常见的Chevron客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Wiley 常见 Chevron 问题的列表)
~Wiley:“ None of those really matches why I wanted to call Chevron that day.”是我尝试使用to call的原因。
~Wiley对Chevron客户服务的评价
GetHuman:那么,您如何总结GetHuman的Chevron客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Wiley:I called (***)***-**** at *pm and asked for "Tammy" and was forwarded to her voice mail. It turns out her last name is - or sounds like - "Mishato." I left my name and * and she returned my call the next morning at *:**am. I explained my problem to her (haveng to delete several names from my account rather than just cancel their cards), and she said she'd have a specialist contact me "within ** to ** hours."*The following morning, at *:**am, "Chris" called from Chevron, and everything was taken care of in a couple moments. So, that **** number worked great for me. The humans were nice and professional, and I am a happy camper.
GetHuman:让我们量化一下您与Chevron联系的经验。在1到5的范围内,如何轻松解决Chevron问题?
~Wiley:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Wiley:在沟通方面,我会给他们五分之三的five。
GetHuman:Chevron快速有效地解决问题的能力又如何呢?
~Wiley:为此,我要说出五分之二的two。
GetHuman:最后-对其他Chevron客户有何建议?
~Wiley:在一天中的早些时候或深夜给他们打电话。不要忘记Chevron可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Wiley在November 3, 2017发生的Chevron客户服务问题中得到了一些有用的反馈和措辞。