Chegg: quoted me for ***$ online... did not give me my...
GetHuman用户GetHuman-426633来自November 20th, 2017的Chegg条客户评论
GetHuman-426633案的背景
GetHuman:GetHuman-426633-您能告诉我们其他Chegg个客户何时提起诉讼吗?
GetHuman-426633:Yup。在November 10th上是afternoon。
GetHuman:您是否接触到Chegg,如果可以,怎么做?
GetHuman-426633:我使用了我在GetHuman Chegg客户电话号码页面上找到的855-477-0177号码:Chegg客户服务电话号码 GetHuman:这些常见的Chegg客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-426633 常见 Chegg 问题的列表)
GetHuman-426633:“ Missing Order”是我尝试使用to call的原因。
GetHuman-426633对Chegg客户服务的评价
GetHuman:那么,您如何总结GetHuman的Chegg客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-426633:quoted me for ***$ online... did not give me my money. i sold them many books that were mine to sell, as well as returned the books that i rented for them. did not expect to get paid for the rentals, obviously, but they didnt give me the quote that they had promised for my own books. poor customer service, waited for ** minutes on hold. also, that hold music is awful. you need to change that!
GetHuman:让我们量化一下您与Chegg联系的经验。在1到5的范围内,如何轻松解决Chegg问题?
GetHuman-426633:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-426633:在沟通方面,我会给他们五分之三的two。
GetHuman:Chegg快速有效地解决问题的能力又如何呢?
GetHuman-426633:为此,我要说出五分之二的one。
GetHuman:最后-对其他Chegg客户有何建议?
GetHuman-426633:在一天中的早些时候或深夜给他们打电话。不要忘记Chegg可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-426633在November 10th, 2017发生的Chegg客户服务问题中得到了一些有用的反馈和措辞。