Chegg: My credit card has been charged annually for an...
GetHuman用户~Apparently Oblivious来自November 20th, 2017的Chegg条客户评论
~Apparently Oblivious案的背景
GetHuman：~Apparently Oblivious-您能告诉我们其他Chegg个客户何时提起诉讼吗？
~Apparently Oblivious：Sure。在November 15th上是evening。
GetHuman：您是否接触到Chegg，如果可以，怎么做？
~Apparently Oblivious：我使用了我在GetHuman Chegg客户电话号码页面上找到的855-477-0177号码：Chegg客户服务电话号码 GetHuman：这些常见的Chegg客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Apparently Oblivious 常见 Chegg 问题的列表）
~Apparently Oblivious：“ Track order”是我尝试使用to call的原因。
~Apparently Oblivious对Chegg客户服务的评价
GetHuman：那么，您如何总结GetHuman的Chegg客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Apparently Oblivious：My credit card has been charged annually for an account I did not create! They were able to cancel the most recent one* however, they cannot cancel the previous YEARS! I had to call twice because both student advocates were "experiencing computer problems" as soon as I explained my situation. At least I was able to recover one of the three $**.** charges! Student advocates were pleasant, but I am truly disgusted with this company--and moreso with myself for not noticing these previous charges.
GetHuman：让我们量化一下您与Chegg联系的经验。在1到5的范围内，如何轻松解决Chegg问题？
~Apparently Oblivious：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Apparently Oblivious：在沟通方面，我会给他们五分之三的two。
GetHuman：Chegg快速有效地解决问题的能力又如何呢？
~Apparently Oblivious：为此，我要说出五分之二的five。
GetHuman：最后-对其他Chegg客户有何建议？
~Apparently Oblivious：在一天中的早些时候或深夜给他们打电话。不要忘记Chegg可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Apparently Oblivious在November 15th, 2017发生的Chegg客户服务问题中得到了一些有用的反馈和措辞。