Chegg: In your effort to keep your customer service co...
GetHuman用户~Tom来自November 17th, 2017的Chegg条客户评论
~Tom案的背景
GetHuman：~Tom-您能告诉我们其他Chegg个客户何时提起诉讼吗？
~Tom：Yeah。在November 14th上是afternoon。
GetHuman：您是否接触到Chegg，如果可以，怎么做？
~Tom：我使用了我在GetHuman Chegg客户电话号码页面上找到的855-477-0177号码：Chegg客户服务电话号码 GetHuman：这些常见的Chegg客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Tom 常见 Chegg 问题的列表）
~Tom：“ Make a purchase”是我尝试使用to call的原因。
~Tom对Chegg客户服务的评价
GetHuman：那么，您如何总结GetHuman的Chegg客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Tom：In your effort to keep your customer service costs down, the limited ability of your student advocates to access shipping information about anything other than routine obvious situations is not helpful. I live ** miles from your distribution warehouse in Shepherdsville, KY and I could easily drive there and pick up a book that I need by tomorrow or I would also receive it tomorrow if it were mailed to me but even though the ups hub is also here in Louisville,KY, there is no way for anyone at Chegg to tell me how long it will take to get me book without paying UPS for overnight shipping to ship the book ** miles. That lack of info just cost Cheeg my business this time.
GetHuman：让我们量化一下您与Chegg联系的经验。在1到5的范围内，如何轻松解决Chegg问题？
~Tom：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Tom：在沟通方面，我会给他们五分之三的one。
GetHuman：Chegg快速有效地解决问题的能力又如何呢？
~Tom：为此，我要说出五分之二的five。
GetHuman：最后-对其他Chegg客户有何建议？
~Tom：在一天中的早些时候或深夜给他们打电话。不要忘记Chegg可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Tom在November 14th, 2017发生的Chegg客户服务问题中得到了一些有用的反馈和措辞。