CheapOair: The first time I called I waited ** minutes on...
GetHuman用户~ceejai来自نوفمبر ٤، ٢٠١٧的CheapOair条客户评论
~ceejai案的背景
GetHuman:~ceejai-您能告诉我们其他CheapOair个客户何时提起诉讼吗?
~ceejai:Yeah。在نوفمبر ١上是evening。
GetHuman:您是否接触到CheapOair,如果可以,怎么做?
GetHuman:这些常见的CheapOair客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~ceejai 常见 CheapOair 问题的列表)
~ceejai:“ Change Booking”是我尝试使用to call的原因。
~ceejai对CheapOair客户服务的评价
GetHuman:那么,您如何总结GetHuman的CheapOair客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~ceejai:The first time I called I waited ** minutes on hold, when the guy finally answered I asked a billing question. Instead of transferring the call himself to the correct extension, he put me on HOLD again and I waited, my first phone I used the battery went dead (so I picked up the extenstion phone I had) and that actually went dead too. Both my cordless home phones batteries went dead and I never did get off hold. I sent a couple of emails out and did get a message back to call a number and ask for the ext. of the Billing Dept. *I tried calling the number given and this time I waited ** minutes and finely when someone answered the phone, I asked for the extention number I was given in the email. The guy did not know how to transfer the call and hung up on me. *To be honest giving this companies customer service a score of * is REALLY TO HIGH, it is closer to ZERO.
GetHuman:让我们量化一下您与CheapOair联系的经验。在1到5的范围内,如何轻松解决CheapOair问题?
~ceejai:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~ceejai:在沟通方面,我会给他们五分之三的three。
GetHuman:CheapOair快速有效地解决问题的能力又如何呢?
~ceejai:为此,我要说出五分之二的one。
GetHuman:最后-对其他CheapOair客户有何建议?
~ceejai:在一天中的早些时候或深夜给他们打电话。不要忘记CheapOair可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~ceejai在نوفمبر ١، ٢٠١٧发生的CheapOair客户服务问题中得到了一些有用的反馈和措辞。