Chase Home Finance: I have been in the "trial" period of a home aff...
GetHuman用户~billyncarla来自October 30th, 2017的Chase Home Finance条客户评论
~billyncarla案的背景
GetHuman：~billyncarla-您能告诉我们其他Chase Home Finance个客户何时提起诉讼吗？
~billyncarla：Yeah。在October 23rd上是evening。
GetHuman：您是否接触到Chase Home Finance，如果可以，怎么做？
GetHuman：这些常见的Chase Home Finance客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~billyncarla 常见 Chase Home Finance 问题的列表）
~billyncarla：“ Extension”是我尝试使用to call的原因。
~billyncarla对Chase Home Finance客户服务的评价
GetHuman：那么，您如何总结GetHuman的Chase Home Finance客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~billyncarla：I have been in the "trial" period of a home affordable modification with Chase for over a year. They have called me numerous times to ask for additional documents, and I always provide the information even if I've sent it twice already. I never get the same person twice when I call customer service and every time I get transferred to another person, I have to repeat my loan number, name, address, phone numbers, and last * digits of my SSN. This often happens up to * times in a single phone call. I have left messages for people and never once gotten a return phone call. I never get any assistance when I call, I feel I just keep getting pushed off onto another department until eventually the phone call disconnects. I have waited on hold for up to ** minutes only to get a message that says "We cannot continue to process your call. Please hang up." I would never, ever choose Chase as my lender again (I didn't personally choose them to begin with, but had very little choices and end
GetHuman：让我们量化一下您与Chase Home Finance联系的经验。在1到5的范围内，如何轻松解决Chase Home Finance问题？
~billyncarla：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~billyncarla：在沟通方面，我会给他们五分之三的five。
GetHuman：Chase Home Finance快速有效地解决问题的能力又如何呢？
~billyncarla：为此，我要说出五分之二的four。
GetHuman：最后-对其他Chase Home Finance客户有何建议？
~billyncarla：在一天中的早些时候或深夜给他们打电话。不要忘记Chase Home Finance可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~billyncarla在October 23rd, 2017发生的Chase Home Finance客户服务问题中得到了一些有用的反馈和措辞。