Chase Home Finance has outsourced it's ironical...
GetHuman用户~Pete来自Oktober 30, 2017的Chase Home Finance条客户评论
~Pete案的背景
GetHuman:~Pete-您能告诉我们其他Chase Home Finance个客户何时提起诉讼吗?
~Pete:Yup。在Oktober 23上是morning。
GetHuman:您是否接触到Chase Home Finance,如果可以,怎么做?
GetHuman:这些常见的Chase Home Finance客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Pete 常见 Chase Home Finance 问题的列表)
~Pete:“ Update account information”是我尝试使用to call的原因。
~Pete对Chase Home Finance客户服务的评价
GetHuman:那么,您如何总结GetHuman的Chase Home Finance客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Pete:Chase Home Finance has outsourced it's ironically named "Customer Relations" to a foreign country where nice people who have a middling grasp on reading English apologize profusely when they perceive anything you say might be a complaint. They then read a scripted response to you. It matters not whether it solves your problem. You feel as though you are in a skit with an Asian Lilly Tomlin as the legendary telephone operator. . . and Chase Home Finance is recording it for purposes of executive entertainment.
GetHuman:让我们量化一下您与Chase Home Finance联系的经验。在1到5的范围内,如何轻松解决Chase Home Finance问题?
~Pete:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Pete:在沟通方面,我会给他们五分之三的two。
GetHuman:Chase Home Finance快速有效地解决问题的能力又如何呢?
~Pete:为此,我要说出五分之二的five。
GetHuman:最后-对其他Chase Home Finance客户有何建议?
~Pete:在一天中的早些时候或深夜给他们打电话。不要忘记Chase Home Finance可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Pete在Oktober 23, 2017发生的Chase Home Finance客户服务问题中得到了一些有用的反馈和措辞。