Charter Communications: We are new customers--the initial hookup was pa...
GetHuman用户GetHuman-293408来自November 5th, 2017的Charter Communications条客户评论
GetHuman-293408案的背景
GetHuman:GetHuman-293408-您能告诉我们其他Charter Communications个客户何时提起诉讼吗?
GetHuman-293408:Yup。在November 3rd上是afternoon。
GetHuman:您是否接触到Charter Communications,如果可以,怎么做?
GetHuman:这些常见的Charter Communications客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-293408 常见 Charter Communications 问题的列表)
GetHuman-293408:“ Cancel Plan”是我尝试使用to call的原因。
GetHuman-293408对Charter Communications客户服务的评价
GetHuman:那么,您如何总结GetHuman的Charter Communications客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-293408:We are new customers--the initial hookup was partial and it took us more than one month to get Charter to get a technician out. After the *nd tech left we noticed he had taken one of the modems (hard wired)with him (even though * modems were ordered). Their central communication center has rude employees who work at being unhelpful. We are staying with them for a few months to see if there is improvement and then we'll try satellite. We do not recommend this company and if their were reasonable alternatives we would walk immediately.
GetHuman:让我们量化一下您与Charter Communications联系的经验。在1到5的范围内,如何轻松解决Charter Communications问题?
GetHuman-293408:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-293408:在沟通方面,我会给他们五分之三的two。
GetHuman:Charter Communications快速有效地解决问题的能力又如何呢?
GetHuman-293408:为此,我要说出五分之二的three。
GetHuman:最后-对其他Charter Communications客户有何建议?
GetHuman-293408:在一天中的早些时候或深夜给他们打电话。不要忘记Charter Communications可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-293408在November 3rd, 2017发生的Charter Communications客户服务问题中得到了一些有用的反馈和措辞。