Charter Communications: This morning I paid my charter bill on line as...
GetHuman用户~Mike来自noviembre 27º, 2017的Charter Communications条客户评论
~Mike案的背景
GetHuman:~Mike-您能告诉我们其他Charter Communications个客户何时提起诉讼吗?
~Mike:Yup。在noviembre 19º上是evening。
GetHuman:您是否接触到Charter Communications,如果可以,怎么做?
GetHuman:这些常见的Charter Communications客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Mike 常见 Charter Communications 问题的列表)
~Mike:“ Overcharge/Strange charge”是我尝试使用to call的原因。
~Mike对Charter Communications客户服务的评价
GetHuman:那么,您如何总结GetHuman的Charter Communications客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Mike:This morning I paid my charter bill on line as I have many times before but this time when I received the conformation E-Mail the debit card number they used was not mine. I called and they said I must have made the mistake. Well I did not and now either my bill has not been paid or some other poor soul is paying it for me because charter made the error not me. I called and talked to three different people and nobody! Yes Nobody could correct it. Thanks a lot Charter!!! What do I do now? Wait to see who gets screwed up first? The worst customer service when it comes to billing I have seen in ** years!! Now I am afraid to pay online because Charter will ***** it up again! They said I must have made the mistake? ***** them. Maybe I will need to go to the Dish or something else. Yes charter, pu pu you!
GetHuman:让我们量化一下您与Charter Communications联系的经验。在1到5的范围内,如何轻松解决Charter Communications问题?
~Mike:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Mike:在沟通方面,我会给他们五分之三的five。
GetHuman:Charter Communications快速有效地解决问题的能力又如何呢?
~Mike:为此,我要说出五分之二的four。
GetHuman:最后-对其他Charter Communications客户有何建议?
~Mike:在一天中的早些时候或深夜给他们打电话。不要忘记Charter Communications可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Mike在noviembre 19º, 2017发生的Charter Communications客户服务问题中得到了一些有用的反馈和措辞。