Charter Communications: Their customer service line is outsourced and y...
GetHuman用户~Melody来自November 3rd, 2017的Charter Communications条客户评论
~Melody案的背景
GetHuman：~Melody-您能告诉我们其他Charter Communications个客户何时提起诉讼吗？
~Melody：Sure。在October 31st上是late at night。
GetHuman：您是否接触到Charter Communications，如果可以，怎么做？
GetHuman：这些常见的Charter Communications客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Melody 常见 Charter Communications 问题的列表）
~Melody：“ Overcharge/Strange charge”是我尝试使用to call的原因。
~Melody对Charter Communications客户服务的评价
GetHuman：那么，您如何总结GetHuman的Charter Communications客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Melody：Their customer service line is outsourced and you can barely understand their thick accent. The promise you whatever they think you want through that outsourced line and then nothing happens. I have been charged up to $*** after only having the service for * weeks, after an hour and a half on the phone they finally "said" they fixed it. But low and behold my next month was $***. Once again had to call into their annoying customer service line and they claimed they fixed it again. Finally had to go up to the office who were very nice but could do nothing for me. I was told my bill would be $*** a month before I signed up. I never saw a bill close to that and I finally cancelled my service. I recommend no one ever fall into the Charter trap full of lies and taking advantage of people as I did.
GetHuman：让我们量化一下您与Charter Communications联系的经验。在1到5的范围内，如何轻松解决Charter Communications问题？
~Melody：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Melody：在沟通方面，我会给他们五分之三的four。
GetHuman：Charter Communications快速有效地解决问题的能力又如何呢？
~Melody：为此，我要说出五分之二的three。
GetHuman：最后-对其他Charter Communications客户有何建议？
~Melody：在一天中的早些时候或深夜给他们打电话。不要忘记Charter Communications可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Melody在October 31st, 2017发生的Charter Communications客户服务问题中得到了一些有用的反馈和措辞。