Charter Communications: Someone had used my name and ssn number to get...
GetHuman用户~WillNeverBeACustomer来自novembre 26, 2017的Charter Communications条客户评论
~WillNeverBeACustomer案的背景
GetHuman:~WillNeverBeACustomer-您能告诉我们其他Charter Communications个客户何时提起诉讼吗?
~WillNeverBeACustomer:Yes I can。在novembre 23上是middle of the night。
GetHuman:您是否接触到Charter Communications,如果可以,怎么做?
GetHuman:这些常见的Charter Communications客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~WillNeverBeACustomer 常见 Charter Communications 问题的列表)
~WillNeverBeACustomer:“ Update account information”是我尝试使用to call的原因。
~WillNeverBeACustomer对Charter Communications客户服务的评价
GetHuman:那么,您如何总结GetHuman的Charter Communications客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~WillNeverBeACustomer:Someone had used my name and ssn number to get cable and phone services, when i found out, i went through the proper process of the fraud claim ( filed a police report and fax paperwork) but yet hear it is * YEARS later and i still have an open account with a HUGE bill. I've called the claims line, left a message but no one has gotten back to me. This is very frustrating and should've been taken care of years ago! My next step is to a lawyer
GetHuman:让我们量化一下您与Charter Communications联系的经验。在1到5的范围内,如何轻松解决Charter Communications问题?
~WillNeverBeACustomer:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~WillNeverBeACustomer:在沟通方面,我会给他们五分之三的two。
GetHuman:Charter Communications快速有效地解决问题的能力又如何呢?
~WillNeverBeACustomer:为此,我要说出五分之二的five。
GetHuman:最后-对其他Charter Communications客户有何建议?
~WillNeverBeACustomer:在一天中的早些时候或深夜给他们打电话。不要忘记Charter Communications可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~WillNeverBeACustomer在novembre 23, 2017发生的Charter Communications客户服务问题中得到了一些有用的反馈和措辞。