Charter Communications: Charter just plain *****...I have been a custom...
GetHuman用户~Doug Adams来自noviembre 1º, 2017的Charter Communications条客户评论
~Doug Adams案的背景
GetHuman:~Doug Adams-您能告诉我们其他Charter Communications个客户何时提起诉讼吗?
~Doug Adams:Sure。在octubre 26º上是late at night。
GetHuman:您是否接触到Charter Communications,如果可以,怎么做?
GetHuman:这些常见的Charter Communications客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Doug Adams 常见 Charter Communications 问题的列表)
~Doug Adams:“ Overcharge/Strange charge”是我尝试使用to call的原因。
~Doug Adams对Charter Communications客户服务的评价
GetHuman:那么,您如何总结GetHuman的Charter Communications客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Doug Adams:Charter just plain *****...I have been a customer with them for about ** years..not because I want to be but because I am held hostage to them as I dont have anyone else I can go to. The service is so bad that they should let another company have their area of service, Knology,Comcast,Media Com, anyone. I have ongoing problems with my service to the point that about every *-* months its practically unusable. They have been to my home at least *** times and the problem still exists. Each person that comes to my home says that its this and that and the problem is out on the pole and that they can't fix it and that they have to get someone else to fix it. I never see the person that is supposed to fix it nor do I ever find out what the problem was or is as it is on going. If you can get service from anyone else besides Charter, do so.
GetHuman:让我们量化一下您与Charter Communications联系的经验。在1到5的范围内,如何轻松解决Charter Communications问题?
~Doug Adams:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Doug Adams:在沟通方面,我会给他们五分之三的five。
GetHuman:Charter Communications快速有效地解决问题的能力又如何呢?
~Doug Adams:为此,我要说出五分之二的two。
GetHuman:最后-对其他Charter Communications客户有何建议?
~Doug Adams:在一天中的早些时候或深夜给他们打电话。不要忘记Charter Communications可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Doug Adams在octubre 26º, 2017发生的Charter Communications客户服务问题中得到了一些有用的反馈和措辞。