Charter Communications: Call for an outage was told there was not an ou...
GetHuman用户~feedup来自November 20th, 2017的Charter Communications条客户评论
~feedup案的背景
GetHuman：~feedup-您能告诉我们其他Charter Communications个客户何时提起诉讼吗？
~feedup：Yes。在November 17th上是morning。
GetHuman：您是否接触到Charter Communications，如果可以，怎么做？
GetHuman：这些常见的Charter Communications客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~feedup 常见 Charter Communications 问题的列表）
~feedup：“ Overcharge/Strange charge”是我尝试使用to call的原因。
~feedup对Charter Communications客户服务的评价
GetHuman：那么，您如何总结GetHuman的Charter Communications客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~feedup：Call for an outage was told there was not an outage. They setup an appointment. Waited for the appointment no one showed up. Called again, was told the appointment was cancelled because the outage was corrected. Still have not cable. They setup an appointment for the next day. I told them no way they cancelled the first appointment I wanted an appointment today. I finally got one for late this afternoon. Meanwhile their are * guys in my back yard trying to correct the outage, which I was told their was not an outage. Now I know these people do not know what they are doing. Direct TV here is come. I am done with Charter.
GetHuman：让我们量化一下您与Charter Communications联系的经验。在1到5的范围内，如何轻松解决Charter Communications问题？
~feedup：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~feedup：在沟通方面，我会给他们五分之三的five。
GetHuman：Charter Communications快速有效地解决问题的能力又如何呢？
~feedup：为此，我要说出五分之二的one。
GetHuman：最后-对其他Charter Communications客户有何建议？
~feedup：在一天中的早些时候或深夜给他们打电话。不要忘记Charter Communications可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~feedup在November 17th, 2017发生的Charter Communications客户服务问题中得到了一些有用的反馈和措辞。