Charles Schwab: "We are not your service team"*"We are not your...
GetHuman用户~Jonathan来自November 6th, 2017的Charles Schwab条客户评论
~Jonathan案的背景
GetHuman:~Jonathan-您能告诉我们其他Charles Schwab个客户何时提起诉讼吗?
~Jonathan:Sure。在November 5th上是morning。
GetHuman:您是否接触到Charles Schwab,如果可以,怎么做?
GetHuman:这些常见的Charles Schwab客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Jonathan 常见 Charles Schwab 问题的列表)
~Jonathan:“ Question”是我尝试使用to call的原因。
~Jonathan对Charles Schwab客户服务的评价
GetHuman:那么,您如何总结GetHuman的Charles Schwab客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Jonathan:"We are not your service team"*"We are not your service team"**These are the words that ring out from my conversation with the female manager of the Client Advocacy Team.**In trying get a letter to respond to a government form I spoke with a member of the team earlier on Monday. But after sending a follow up fax I got an angry call from the female manager over the "Client Advocacy Team." Basically she was saying: "Shut up and go away. We are far too important to speak to you."
GetHuman:让我们量化一下您与Charles Schwab联系的经验。在1到5的范围内,如何轻松解决Charles Schwab问题?
~Jonathan:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Jonathan:在沟通方面,我会给他们五分之三的five。
GetHuman:Charles Schwab快速有效地解决问题的能力又如何呢?
~Jonathan:为此,我要说出五分之二的four。
GetHuman:最后-对其他Charles Schwab客户有何建议?
~Jonathan:在一天中的早些时候或深夜给他们打电话。不要忘记Charles Schwab可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Jonathan在November 5th, 2017发生的Charles Schwab客户服务问题中得到了一些有用的反馈和措辞。