CenterPoint Energy: I've been on the phone with CenterPoint - prima...
GetHuman用户~E.C.来自November 9., 2017的CenterPoint Energy条客户评论
~E.C.案的背景
GetHuman:~E.C.-您能告诉我们其他CenterPoint Energy个客户何时提起诉讼吗?
~E.C.:Yes I can。在November 6.上是afternoon。
GetHuman:您是否接触到CenterPoint Energy,如果可以,怎么做?
GetHuman:这些常见的CenterPoint Energy客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~E.C. 常见 CenterPoint Energy 问题的列表)
~E.C.:“ Change appointment”是我尝试使用to call的原因。
~E.C.对CenterPoint Energy客户服务的评价
GetHuman:那么,您如何总结GetHuman的CenterPoint Energy客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~E.C.:I've been on the phone with CenterPoint - primarily their terrible phone menu - for over an hour without receiving the information I was seeking. They sent an email message with (***) ***-**** as a phone option. Calling that number at *:** the only "help" I got was the instruction to "call back during our regular business hours of *AM - *PM". When I did get a rep on the line, after long waits, they were unable to give me the information requested and unable to provide resolution.
GetHuman:让我们量化一下您与CenterPoint Energy联系的经验。在1到5的范围内,如何轻松解决CenterPoint Energy问题?
~E.C.:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~E.C.:在沟通方面,我会给他们五分之三的one。
GetHuman:CenterPoint Energy快速有效地解决问题的能力又如何呢?
~E.C.:为此,我要说出五分之二的four。
GetHuman:最后-对其他CenterPoint Energy客户有何建议?
~E.C.:在一天中的早些时候或深夜给他们打电话。不要忘记CenterPoint Energy可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~E.C.在November 6., 2017发生的CenterPoint Energy客户服务问题中得到了一些有用的反馈和措辞。