CenterPoint Energy: Horrible! Communication was horrible! Phone lin...
GetHuman用户~marta来自noviembre 6º, 2017的CenterPoint Energy条客户评论
~marta案的背景
GetHuman:~marta-您能告诉我们其他CenterPoint Energy个客户何时提起诉讼吗?
~marta:Sure。在noviembre 2º上是morning。
GetHuman:您是否接触到CenterPoint Energy,如果可以,怎么做?
GetHuman:这些常见的CenterPoint Energy客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~marta 常见 CenterPoint Energy 问题的列表)
~marta:“ Book appointment”是我尝试使用to call的原因。
~marta对CenterPoint Energy客户服务的评价
GetHuman:那么,您如何总结GetHuman的CenterPoint Energy客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~marta:Horrible! Communication was horrible! Phone line line botton are not set proper. I have waited a week for services! I have a baby at home we need gas turned on! No hot water or heat! The time you are given to wait for your service is *am-*pm I have lost * days of work and no hot water to take a bath! I paid over the phone with a check * times and I was told the check had not been posted and the reason for this is because I was not told that I had to go in person to anther town to pay in person. They are not up to date with the address as to where to pay. I drove to * place before I could find a place where to pay my bill! Had to drive to another city! This company does not care about the customers or do they keep up current information as to where you are to pay your bills! I'm reporting this to BBB
GetHuman:让我们量化一下您与CenterPoint Energy联系的经验。在1到5的范围内,如何轻松解决CenterPoint Energy问题?
~marta:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~marta:在沟通方面,我会给他们五分之三的five。
GetHuman:CenterPoint Energy快速有效地解决问题的能力又如何呢?
~marta:为此,我要说出五分之二的four。
GetHuman:最后-对其他CenterPoint Energy客户有何建议?
~marta:在一天中的早些时候或深夜给他们打电话。不要忘记CenterPoint Energy可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~marta在noviembre 2º, 2017发生的CenterPoint Energy客户服务问题中得到了一些有用的反馈和措辞。