Cenlar: I could not understand most of what the CS agen...
GetHuman用户~Jon来自ноябрь 4-го, 2017的Cenlar条客户评论
~Jon案的背景
GetHuman:~Jon-您能告诉我们其他Cenlar个客户何时提起诉讼吗?
~Jon:Yes I can。在октябрь 27-го上是middle of the night。
GetHuman:您是否接触到Cenlar,如果可以,怎么做?
GetHuman:这些常见的Cenlar客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Jon 常见 Cenlar 问题的列表)
~Jon:“ Request a loan”是我尝试使用to call的原因。
~Jon对Cenlar客户服务的评价
GetHuman:那么,您如何总结GetHuman的Cenlar客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Jon:I could not understand most of what the CS agents were saying. They would not transfer me to anyone that I could understand. They are insisting on paying my old hazard insurance company next month and then telling me that I will need to get a refund from them to pay the new company. They will not remove the private mortgage insurance that is not required on our mortgage yet they are billing us for, and there is no one within their company that you can seem to talk to directly. They really ****.
GetHuman:让我们量化一下您与Cenlar联系的经验。在1到5的范围内,如何轻松解决Cenlar问题?
~Jon:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Jon:在沟通方面,我会给他们五分之三的four。
GetHuman:Cenlar快速有效地解决问题的能力又如何呢?
~Jon:为此,我要说出五分之二的three。
GetHuman:最后-对其他Cenlar客户有何建议?
~Jon:在一天中的早些时候或深夜给他们打电话。不要忘记Cenlar可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Jon在октябрь 27-го, 2017发生的Cenlar客户服务问题中得到了一些有用的反馈和措辞。