Cellular One: "Polly" floor supervisor for the custromer serv...
GetHuman用户~satisfied customer来自October 31st, 2017的Cellular One条客户评论
~satisfied customer案的背景
GetHuman:~satisfied customer-您能告诉我们其他Cellular One个客户何时提起诉讼吗?
~satisfied customer:Yeah。在October 29th上是evening。
GetHuman:您是否接触到Cellular One,如果可以,怎么做?
GetHuman:这些常见的Cellular One客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~satisfied customer 常见 Cellular One 问题的列表)
~satisfied customer:“ Complaint”是我尝试使用to call的原因。
~satisfied customer对Cellular One客户服务的评价
GetHuman:那么,您如何总结GetHuman的Cellular One客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~satisfied customer:"Polly" floor supervisor for the custromer service call center assisted me with my issue when it was escalated. Polly was very professional and helpful. When I had called in previously toward the end of June to make payment arrangements for *** I was told I must call in by the first of july to hold it out until my payday July *th. I called in the evening of July *st- but apparently my account was not noted. I have worked in customer service and realize how important payment arrangements and noting customer accounts is. I was very frustrated that I had followed the instruction I had been given to avoid service interruption. When my service was suspended I was confused given the arrangements I had made w*the gentleman on July *st. Polly investigated thoroughly for me. I felt that she not only dealt with a frustrated customer professionally-I felt as thoough she had a personal committment to help me as a Cell One customer. Super Kudos to her for mopping up July *st's customer service rep'
GetHuman:让我们量化一下您与Cellular One联系的经验。在1到5的范围内,如何轻松解决Cellular One问题?
~satisfied customer:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~satisfied customer:在沟通方面,我会给他们五分之三的five。
GetHuman:Cellular One快速有效地解决问题的能力又如何呢?
~satisfied customer:为此,我要说出五分之二的five。
GetHuman:最后-对其他Cellular One客户有何建议?
~satisfied customer:在一天中的早些时候或深夜给他们打电话。不要忘记Cellular One可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~satisfied customer在October 29th, 2017发生的Cellular One客户服务问题中得到了一些有用的反馈和措辞。