Carter's, Inc.: I made * calls each to both the toll free and l...
GetHuman用户~Ava来自novembre 23, 2017的Carter's, Inc.条客户评论
~Ava案的背景
GetHuman:~Ava-您能告诉我们其他Carter's, Inc.个客户何时提起诉讼吗?
~Ava:Yes。在novembre 19上是morning。
GetHuman:您是否接触到Carter's, Inc.,如果可以,怎么做?
GetHuman:这些常见的Carter's, Inc.客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Ava 常见 Carter's, Inc. 问题的列表)
~Ava:“ Overcharge/Strange charge”是我尝试使用to call的原因。
~Ava对Carter's, Inc.客户服务的评价
GetHuman:那么,您如何总结GetHuman的Carter's, Inc.客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Ava:I made * calls each to both the toll free and long distance customer service numbers (after * PM) and got busy signals during a * hour period. Was trying to check on order status for order that had been place a week before, but had not yet shipped. Had to leave an online complaint and was later told that due to a recent sale, they were 'a little behind' on their orders. No excuse provided for busy signals on customer service lines.
GetHuman:让我们量化一下您与Carter's, Inc.联系的经验。在1到5的范围内,如何轻松解决Carter's, Inc.问题?
~Ava:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Ava:在沟通方面,我会给他们五分之三的one。
GetHuman:Carter's, Inc.快速有效地解决问题的能力又如何呢?
~Ava:为此,我要说出五分之二的two。
GetHuman:最后-对其他Carter's, Inc.客户有何建议?
~Ava:在一天中的早些时候或深夜给他们打电话。不要忘记Carter's, Inc.可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Ava在novembre 19, 2017发生的Carter's, Inc.客户服务问题中得到了一些有用的反馈和措辞。