Caremark: These people find new ways to ***** up my re-fi...

GetHuman用户~Sue来自November 2nd, 2017的Caremark条客户评论

~Sue案的背景

GetHuman:~Sue-您能告诉我们其他Caremark个客户何时提起诉讼吗?
~Sue:Sure。在October 31st上是middle of the night。
GetHuman:您是否接触到Caremark,如果可以,怎么做?
~Sue:我使用了我在GetHuman Caremark客户电话号码页面上找到的800-378-9442号码:Caremark客户服务电话号码
GetHuman:这些常见的Caremark客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Sue 常见 Caremark 问题的列表)
~Sue:“ Make an order”是我尝试使用to call的原因。

~Sue对Caremark客户服务的评价

GetHuman:那么,您如何总结GetHuman的Caremark客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Sue:These people find new ways to ***** up my re-fill, even though I only have one prescription with them. Three years ago, they added a '*' in front of my pill quantity & kept sending me bottles of pills & charging my credit card. I had to take my credit card info. away from them. They sent me so much medication, it EXPIRED before I could use it! They have mindless people filling prescriptions & never questioning ANYTHING, never contacting you w* any questions, providing NO customer service WHAT-SO-EVER. My Dr. called them ** mo. ago & corrected an Rx that he wrote for ** days, instead of ** & they never corrected in their system. When I just re-ordered it last week, they again only sent me a ** day supply & refused to send me the remaining ***'s without charging me again. This has happened more than once. Their techs are not supervised by a pharmacist & if this happened at Walgreens, the pharmacist would have his*her license revoked. Every mistake is always YOUR fault. I finally ha
GetHuman:让我们量化一下您与Caremark联系的经验。在1到5的范围内,如何轻松解决Caremark问题?
~Sue:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Sue:在沟通方面,我会给他们五分之三的four。
GetHuman:Caremark快速有效地解决问题的能力又如何呢?
~Sue:为此,我要说出五分之二的five。
GetHuman:最后-对其他Caremark客户有何建议?
~Sue:在一天中的早些时候或深夜给他们打电话。不要忘记Caremark可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Sue在October 31st, 2017发生的Caremark客户服务问题中得到了一些有用的反馈和措辞。

Caremark

4.20 of 5 stars | 41条评论

~Sue的Caremark评论

寻求帮助的困难
3 5星
沟通质量
4 5星
及时和专业
5 5星
整体客户服务评分
4 5星

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