Care.com: Horrible racket! Last January **** I went onlin...
GetHuman用户~mjenkins来自November 24th, 2017的Care.com条客户评论
~mjenkins案的背景
GetHuman：~mjenkins-您能告诉我们其他Care.com个客户何时提起诉讼吗？
~mjenkins：Yes。在November 20th上是evening。
GetHuman：您是否接触到Care.com，如果可以，怎么做？
GetHuman：这些常见的Care.com客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~mjenkins 常见 Care.com 问题的列表）
~mjenkins：“ Cancel Account”是我尝试使用to call的原因。
~mjenkins对Care.com客户服务的评价
GetHuman：那么，您如何总结GetHuman的Care.com客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~mjenkins：Horrible racket! Last January **** I went online to get a ONE TIME * month service on Care.com....WITH A PROMOTIONAL CODE, one month after my * month plan expired they not only upgraded me to a Premium account but they authorized charging me every * months for the Premium Plan! I received NO notification that they were doing this...they simple reprocessed my credit card on their own when they wanted to. Then on top of this racket, they list their name as CCI on my credit card statement so there would be NO WAY on earth I would ever know this was a charge from Care.com! Horrible business practices..and if that isn't enough after being charged fraudulently $***.** - I receive a stock email from their customer service rep saying she won't be able to credit anything - are you kidding me. I am going to tell everyone I know - for as long as I can - NOT to use this company. Also, we did find a few caregivers that we would consider....but most of them wanted $** to sit on their asses and do no
GetHuman：让我们量化一下您与Care.com联系的经验。在1到5的范围内，如何轻松解决Care.com问题？
~mjenkins：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~mjenkins：在沟通方面，我会给他们五分之三的five。
GetHuman：Care.com快速有效地解决问题的能力又如何呢？
~mjenkins：为此，我要说出五分之二的one。
GetHuman：最后-对其他Care.com客户有何建议？
~mjenkins：在一天中的早些时候或深夜给他们打电话。不要忘记Care.com可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~mjenkins在November 20th, 2017发生的Care.com客户服务问题中得到了一些有用的反馈和措辞。