Care Credit: The customer service numbers are so horrible! I...

GetHuman用户~Shayla66来自November 20th, 2017的Care Credit条客户评论

~Shayla66案的背景

GetHuman:~Shayla66-您能告诉我们其他Care Credit个客户何时提起诉讼吗?
~Shayla66:Yes I can。在November 18th上是morning。
GetHuman:您是否接触到Care Credit,如果可以,怎么做?
~Shayla66:我使用了我在GetHuman Care Credit客户电话号码页面上找到的866-893-7864号码:Care Credit客户服务电话号码
GetHuman:这些常见的Care Credit客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Shayla66 常见 Care Credit 问题的列表)
~Shayla66:“ Renew coverage”是我尝试使用to call的原因。

~Shayla66对Care Credit客户服务的评价

GetHuman:那么,您如何总结GetHuman的Care Credit客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Shayla66:The customer service numbers are so horrible! I kept getting cut off! I tried calling the different numbers they offered and it happened with both of the ones I called. Finally, when I read through the advice posted by other irritated customers, I figured out that I had to keep pushing the * sign to finally get connected. Who would have ever thought of that! But that wasn't the end of it. I was on hold for at least ** minutes. If only they said on the loan approval for that it would take at least ** hours to get the email that is required to set up my account. Instead it just says "you will receive an email outlining how to complete your eBill registration." It should have said "please wait at least ** hours for an email outlining how to complete your eBill registration." Now that would have saved me a lot of grief an aggravation. They need to fix those ridiculously confusing customer service lines too. It's annoying to get cut off over and over again!
GetHuman:让我们量化一下您与Care Credit联系的经验。在1到5的范围内,如何轻松解决Care Credit问题?
~Shayla66:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Shayla66:在沟通方面,我会给他们五分之三的five。
GetHuman:Care Credit快速有效地解决问题的能力又如何呢?
~Shayla66:为此,我要说出五分之二的two。
GetHuman:最后-对其他Care Credit客户有何建议?
~Shayla66:在一天中的早些时候或深夜给他们打电话。不要忘记Care Credit可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Shayla66在November 18th, 2017发生的Care Credit客户服务问题中得到了一些有用的反馈和措辞。

Care Credit

3.13 of 5 stars | 78条评论

~Shayla66的Care Credit评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
2 5星
整体客户服务评分
4 5星

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