Carbonite: The numerous chat sessions I initiated were tim...
GetHuman用户~K1 and done来自novembre 8, 2017的Carbonite条客户评论
~K1 and done案的背景
GetHuman：~K1 and done-您能告诉我们其他Carbonite个客户何时提起诉讼吗？
~K1 and done：Yup。在novembre 1er上是middle of the night。
GetHuman：您是否接触到Carbonite，如果可以，怎么做？
GetHuman：这些常见的Carbonite客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~K1 and done 常见 Carbonite 问题的列表）
~K1 and done：“ Repairs”是我尝试使用to call的原因。
~K1 and done对Carbonite客户服务的评价
GetHuman：那么，您如何总结GetHuman的Carbonite客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~K1 and done：The numerous chat sessions I initiated were timed out after about an hour. When I finally got a tech support they had absolutely no idea how to solve the problem. Instead of working to figure it out or get help they blamed the company credit card for the problem and offered only 'brush off' solutions. During this time I actually figured out how to fix the problem then told the tech what it was and how to better help the next customer with the same issue. Carbonite should send me a check for training their CS reps. What a joke. My business will be going elsewhere!
GetHuman：让我们量化一下您与Carbonite联系的经验。在1到5的范围内，如何轻松解决Carbonite问题？
~K1 and done：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~K1 and done：在沟通方面，我会给他们五分之三的five。
GetHuman：Carbonite快速有效地解决问题的能力又如何呢？
~K1 and done：为此，我要说出五分之二的five。
GetHuman：最后-对其他Carbonite客户有何建议？
~K1 and done：在一天中的早些时候或深夜给他们打电话。不要忘记Carbonite可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~K1 and done在novembre 1er, 2017发生的Carbonite客户服务问题中得到了一些有用的反馈和措辞。