Carbonite*First date of Purchase: February...
GetHuman用户~Sonie C来自November 7th, 2017的Carbonite条客户评论
~Sonie C案的背景
GetHuman：~Sonie C-您能告诉我们其他Carbonite个客户何时提起诉讼吗？
~Sonie C：Yup。在October 30th上是morning。
GetHuman：您是否接触到Carbonite，如果可以，怎么做？
GetHuman：这些常见的Carbonite客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Sonie C 常见 Carbonite 问题的列表）
~Sonie C：“ Repairs”是我尝试使用to call的原因。
~Sonie C对Carbonite客户服务的评价
GetHuman：那么，您如何总结GetHuman的Carbonite客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Sonie C：Carbonite*First date of Purchase: February **, *****Second renewal date: February **, ******First time I tried to Restore backed up files: September *****(prior to this I thought all items were backed up AND AS LONG AS I DID NOT NEED MY FILES EVERYTHING SEEMED TO BE OKAY *€“ my account showed over **,*** files backed up *€“ so I THOUGHT I was safe *€“ WRONG, WRONG, WRONG!!)**Carbonite*€*s false advertising claims are numerous on their website. THE FACTS: They could NOT restore ANY OF MY FILES EVEN AFTER HOURS ON WITH TECH SUPPORT!! They could not tell me WHY my account showed over **,*** files backed up BUT could not find any. Because I had saved a few files to my *€*C*€* drive the jumped on that and said *€*oh well it*€*s your fault because we don*€*t back up the *€*C*€* drive only document files.*€* Firstly, how would I know it would not back up FILES located on *€*C*€* drive, secondly that only represented a small portion of the files saved to my documents. **I ha
GetHuman：让我们量化一下您与Carbonite联系的经验。在1到5的范围内，如何轻松解决Carbonite问题？
~Sonie C：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Sonie C：在沟通方面，我会给他们五分之三的five。
GetHuman：Carbonite快速有效地解决问题的能力又如何呢？
~Sonie C：为此，我要说出五分之二的five。
GetHuman：最后-对其他Carbonite客户有何建议？
~Sonie C：在一天中的早些时候或深夜给他们打电话。不要忘记Carbonite可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Sonie C在October 30th, 2017发生的Carbonite客户服务问题中得到了一些有用的反馈和措辞。