CarFax: I don't understand why I can't receive my * car...
GetHuman用户~Deborah Mahaffey来自November 24th, 2017的CarFax条客户评论
~Deborah Mahaffey案的背景
GetHuman：~Deborah Mahaffey-您能告诉我们其他CarFax个客户何时提起诉讼吗？
~Deborah Mahaffey：Yup。在November 19th上是middle of the night。
GetHuman：您是否接触到CarFax，如果可以，怎么做？
~Deborah Mahaffey：我使用在GetHuman CarFax客户服务联系信息页面上找到的help page：联系CarFax客户服务 GetHuman：这些常见的CarFax客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Deborah Mahaffey 常见 CarFax 问题的列表）
~Deborah Mahaffey：“ Account Access”是我尝试使用to contact的原因。
~Deborah Mahaffey对CarFax客户服务的评价
GetHuman：那么，您如何总结GetHuman的CarFax客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Deborah Mahaffey：I don't understand why I can't receive my * carfax reports I only have * report and it is asking my credit information again I know I am giving the right password and email address I just don't understand why I have to pay again when I paid for * reports it is very up setting to have to go through this I feel like if I asked for a refund I would not get it because of not been able to reach someone for get help. This is should not be happening. Why do you offer a * package then after receiving on report you make customers pay again it is a rip off. You should be better than this with customer service.
GetHuman：让我们量化一下您与CarFax联系的经验。在1到5的范围内，如何轻松解决CarFax问题？
~Deborah Mahaffey：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Deborah Mahaffey：在沟通方面，我会给他们五分之三的three。
GetHuman：CarFax快速有效地解决问题的能力又如何呢？
~Deborah Mahaffey：为此，我要说出五分之二的one。
GetHuman：最后-对其他CarFax客户有何建议？
~Deborah Mahaffey：尽早或晚些时候与他们打交道。不要忘记CarFax可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Deborah Mahaffey在November 19th, 2017发生的CarFax客户服务问题中得到了一些有用的反馈和措辞。