Capital One: I sent a letter to see if they would settle for...
GetHuman用户~dee dee来自October 28th, 2017的Capital One条客户评论
~dee dee案的背景
GetHuman：~dee dee-您能告诉我们其他Capital One个客户何时提起诉讼吗？
~dee dee：Yeah。在October 20th上是morning。
GetHuman：您是否接触到Capital One，如果可以，怎么做？
GetHuman：这些常见的Capital One客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~dee dee 常见 Capital One 问题的列表）
~dee dee：“ Restricted Account”是我尝试使用to call的原因。
~dee dee对Capital One客户服务的评价
GetHuman：那么，您如何总结GetHuman的Capital One客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~dee dee：I sent a letter to see if they would settle for a lessor amount than owed. I have paid over $*,***.** on a balance that began as $***.**. With all the late fees and over the limit (which they put me over the limit) have cost me way too much money. I was asking for a pay off amount to get a loan and get rid of Capital One -- They ****! This is the biggest rip off credit card there is out there!! I received a letter telling me to call to discuss my request. I called and the representative was not able to help me with anything!! They lie, cheat, steal and will not work with you at all. They are totally against their customers and try to get as many over the limit charges and late charges as they can -- they don't care what they have to do to get it. I have been paying for over * years and have not used this card since March ****. I will never get it paid off with they fees added on. I quit paying them and do not plan to pay them until they contact me with a pay off amount.
GetHuman：让我们量化一下您与Capital One联系的经验。在1到5的范围内，如何轻松解决Capital One问题？
~dee dee：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~dee dee：在沟通方面，我会给他们五分之三的five。
GetHuman：Capital One快速有效地解决问题的能力又如何呢？
~dee dee：为此，我要说出五分之二的five。
GetHuman：最后-对其他Capital One客户有何建议？
~dee dee：在一天中的早些时候或深夜给他们打电话。不要忘记Capital One可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~dee dee在October 20th, 2017发生的Capital One客户服务问题中得到了一些有用的反馈和措辞。