California Department of Motor Vehicles (DMV/RMV): I have worked in Customer Support for several y...
GetHuman用户~Appalling neglect来自November 20th, 2017的California Department of Motor Vehicles (DMV/RMV)条客户评论
~Appalling neglect案的背景
GetHuman：~Appalling neglect-您能告诉我们其他California Department of Motor Vehicles (DMV/RMV)个客户何时提起诉讼吗？
~Appalling neglect：Yes I can。在November 14th上是morning。
GetHuman：您是否接触到California Department of Motor Vehicles (DMV/RMV)，如果可以，怎么做？
GetHuman：这些常见的California Department of Motor Vehicles (DMV/RMV)客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Appalling neglect 常见 California Department of Motor Vehicles (DMV/RMV) 问题的列表）
~Appalling neglect：“ DUI”是我尝试使用to call的原因。
~Appalling neglect对California Department of Motor Vehicles (DMV/RMV)客户服务的评价
GetHuman：那么，您如何总结GetHuman的California Department of Motor Vehicles (DMV/RMV)客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Appalling neglect：I have worked in Customer Support for several years, and this was a truly appalling experience. First time I called in t around **am, I got a recorded msg saying that they were experiencing unusually high volumes. There was no option to get a call back, no option to hold, just a msg saying that they won't be offering any help or service at this time. second time I called back around **. I was put on hold for around ** minutes, then I was connected, and instantly hung up on. I could hear the phone connection go through, and instantly disconnect. I've worked in call centers long enough to know what this sound means. This was no accident, I was intentionally hung up on without one word spoken to me.**Third time I called in, around **:**, the exact same thing happened. Waited for around *** minutes, then I hear the connection, then an immediate disconnection. Hung up on again. Honestly, this is absolutely unacceptable. I don't work in Customer Support over ** hours a week just to spend my
GetHuman：让我们量化一下您与California Department of Motor Vehicles (DMV/RMV)联系的经验。在1到5的范围内，如何轻松解决California Department of Motor Vehicles (DMV/RMV)问题？
~Appalling neglect：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Appalling neglect：在沟通方面，我会给他们五分之三的five。
GetHuman：California Department of Motor Vehicles (DMV/RMV)快速有效地解决问题的能力又如何呢？
~Appalling neglect：为此，我要说出五分之二的four。
GetHuman：最后-对其他California Department of Motor Vehicles (DMV/RMV)客户有何建议？
~Appalling neglect：在一天中的早些时候或深夜给他们打电话。不要忘记California Department of Motor Vehicles (DMV/RMV)可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Appalling neglect在November 14th, 2017发生的California Department of Motor Vehicles (DMV/RMV)客户服务问题中得到了一些有用的反馈和措辞。