Cabela's: VERY DISAPPOINTED IN THEIR CUSTOMER SERVICE!*PO...

GetHuman用户~Anonymous来自November 2nd, 2017的Cabela's条客户评论

~Anonymous案的背景

GetHuman:~Anonymous-您能告诉我们其他Cabela's个客户何时提起诉讼吗?
~Anonymous:Yes I can。在October 30th上是evening。
GetHuman:您是否接触到Cabela's,如果可以,怎么做?
~Anonymous:我使用了我在GetHuman Cabela's客户电话号码页面上找到的800-237-4444号码:Cabela's客户服务电话号码
GetHuman:这些常见的Cabela's客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Anonymous 常见 Cabela's 问题的列表)
~Anonymous:“ Cancel order”是我尝试使用to call的原因。

~Anonymous对Cabela's客户服务的评价

GetHuman:那么,您如何总结GetHuman的Cabela's客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Anonymous:VERY DISAPPOINTED IN THEIR CUSTOMER SERVICE!*POOR SERVICE!*I originally placed an order through their website on Oct. **th, I received one item out of six, the other five were on backorder, (which did not show on the order.)After receiving the one item, which the quality was not what I expected, I called on Nov. *nd, spoke to a Beverly, and canceled the rest of the order. Dec. *st, I was sent a notification by my credit card co. showing Cabelas was charging my card for items I thought were canceled. Called cust. service and was cutoff while speaking with Jeff. Called back and spoke to Barb, she told me it would be taken care of. Dec.*nd, I get an email from Cabelas stating the order was shipped. I will now have to return the items and hopefully have my card credited
GetHuman:让我们量化一下您与Cabela's联系的经验。在1到5的范围内,如何轻松解决Cabela's问题?
~Anonymous:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Anonymous:在沟通方面,我会给他们五分之三的five。
GetHuman:Cabela's快速有效地解决问题的能力又如何呢?
~Anonymous:为此,我要说出五分之二的four。
GetHuman:最后-对其他Cabela's客户有何建议?
~Anonymous:在一天中的早些时候或深夜给他们打电话。不要忘记Cabela's可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Anonymous在October 30th, 2017发生的Cabela's客户服务问题中得到了一些有用的反馈和措辞。

Cabela's

5.00 of 5 stars | 14条评论

~Anonymous的Cabela's评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
4 5星
整体客户服务评分
4 5星

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