Credo mobile used to be fine. I never had probl...
GetHuman用户~daniel p来自November 8th, 2017的CREDO Mobile条客户评论
~daniel p案的背景
GetHuman:~daniel p-您能告诉我们其他CREDO Mobile个客户何时提起诉讼吗?
~daniel p:Yup。在October 31st上是evening。
GetHuman:您是否接触到CREDO Mobile,如果可以,怎么做?
GetHuman:这些常见的CREDO Mobile客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~daniel p 常见 CREDO Mobile 问题的列表)
~daniel p:“ Overcharge/Strange charge”是我尝试使用to call的原因。
~daniel p对CREDO Mobile客户服务的评价
GetHuman:那么,您如何总结GetHuman的CREDO Mobile客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~daniel p:Credo mobile used to be fine. I never had problems with them in the past. Recently, however, it's a different story. I don't know if they were bought out or something but the customer service has taken a nose dive. I'm writing this to explain my recent customer service nightmare with them.**I have been with Credo for almost ten years now. This month, because I missed a payment, they closed my account and within two days had given away my phone number and sicced a collection agency on me. I called two separate times to try to resolve the issue but was told flatly they weren't willing to help me. This treatment is frankly appalling from a company I used to like and trust.**The only apparent reason to pay the excessive rates offered by Credo is the customer service and possible 'social responsibility'. I'm guessing that with recent changes neither of those is a priority anymore. Time to make the switch.
GetHuman:让我们量化一下您与CREDO Mobile联系的经验。在1到5的范围内,如何轻松解决CREDO Mobile问题?
~daniel p:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~daniel p:在沟通方面,我会给他们五分之三的four。
GetHuman:CREDO Mobile快速有效地解决问题的能力又如何呢?
~daniel p:为此,我要说出五分之二的one。
GetHuman:最后-对其他CREDO Mobile客户有何建议?
~daniel p:在一天中的早些时候或深夜给他们打电话。不要忘记CREDO Mobile可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~daniel p在October 31st, 2017发生的CREDO Mobile客户服务问题中得到了一些有用的反馈和措辞。