CPS Energy: Unbelievably horrible
GetHuman用户GetHuman-blabbum来自November 29th, 2017的CPS Energy条客户评论
GetHuman-blabbum案的背景
GetHuman:GetHuman-blabbum-您能告诉我们其他CPS Energy个客户何时提起诉讼吗?
GetHuman-blabbum:Yeah。在November 20th上是morning。
GetHuman:您是否接触到CPS Energy,如果可以,怎么做?
GetHuman:这些常见的CPS Energy客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-blabbum 常见 CPS Energy 问题的列表)
GetHuman-blabbum:“ Setup service”是我尝试使用to call的原因。
GetHuman-blabbum对CPS Energy客户服务的评价
GetHuman:那么,您如何总结GetHuman的CPS Energy客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-blabbum:Unbelievably horrible
GetHuman:您能从11/20/17发生的事情中告诉我们其他人吗?
GetHuman-blabbum:Sent an e-mail to them last night at * because they were already closed. Sent a follow up e-mail at * today. Tried and tried and tried to get a supervisor on the phone, finally got one, who did not answer my questions AT. ALL. Had plenty of apologies but no answers, no help in the slightest, and no solutions. SO DISAPPOINTING. At the end of the call, the supervisor suggested to me that I can always "try going online and submitting an e-mail to feedback!" ...Seriously I had already told her I already tried sending TWO e-mails and never even got an answer. Talk about active listening. I wish there was someone else I could get my energy from....
GetHuman:让我们量化一下您与CPS Energy联系的经验。在1到5的范围内,如何轻松解决CPS Energy问题?
GetHuman-blabbum:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-blabbum:在沟通方面,我会给他们五分之三的three。
GetHuman:CPS Energy快速有效地解决问题的能力又如何呢?
GetHuman-blabbum:为此,我要说出五分之二的one。
GetHuman:最后-对其他CPS Energy客户有何建议?
GetHuman-blabbum:在一天中的早些时候或深夜给他们打电话。不要忘记CPS Energy可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-blabbum在November 20th, 2017发生的CPS Energy客户服务问题中得到了一些有用的反馈和措辞。