Build-A-Bear Workshop, Inc.: Was overcharged, waited in line for * hrs due t...
GetHuman用户GetHuman-megpie来自December 8th, 2017的Build-A-Bear Workshop, Inc.条客户评论
GetHuman-megpie案的背景
GetHuman：GetHuman-megpie-您能告诉我们其他Build-A-Bear Workshop, Inc.个客户何时提起诉讼吗？
GetHuman-megpie：Yup。在November 28th上是morning。
GetHuman：您是否接触到Build-A-Bear Workshop, Inc.，如果可以，怎么做？
GetHuman：这些常见的Build-A-Bear Workshop, Inc.客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-megpie 常见 Build-A-Bear Workshop, Inc. 问题的列表）
GetHuman-megpie：“ Warranty claim”是我尝试使用to call的原因。
GetHuman-megpie对Build-A-Bear Workshop, Inc.客户服务的评价
GetHuman：那么，您如何总结GetHuman的Build-A-Bear Workshop, Inc.客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-megpie：Was overcharged, waited in line for * hrs due to poor staffing, and treated poorly.
GetHuman：您能从11/28/17发生的事情中告诉我们其他人吗？
GetHuman-megpie：Took my nieces and nephew (triplets) to Build a Bear for the *th birthday. I also have two kids of my own. There was one girl working when we first arrived in the store. She ran between stuffing the bears and the register and the stuffing machine even ran out and she had to run to get more. I felt sorry for the worker...Then another girl arrived and seemed annoyed right from the start. I asked if they had the purple care bear in back because there were not any our front. She told me to go online and purchase what I wanted. I told her that I was treating the kids for their birthday and we could not leave empty handed especially after how long we waited in like already and how excited they were. Well, after waiting * hours in like, the kids were getting tired and cranky. My * year old child was screaming and had to be changed. I handed my husband my card and told him to purchase the items. When he came out with the receipt I noticed I was overcharged. I went back inside to resolve it and the the register worker told me I would have to get back in line...and wait another hour?? I refused and she said that I was charged what I was supposed to be charged..Still not budging she finally said she could refund me * dollars...even though I was supposed to get **. I had enough and walked out. The whole experience was terrible. After waiting in the * hr line the least we could have gotten was good customer service. the worker who stuffed the bears was overworked and had no energy left by the time we got to her.
GetHuman：让我们量化一下您与Build-A-Bear Workshop, Inc.联系的经验。在1到5的范围内，如何轻松解决Build-A-Bear Workshop, Inc.问题？
GetHuman-megpie：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-megpie：在沟通方面，我会给他们五分之三的one。
GetHuman：Build-A-Bear Workshop, Inc.快速有效地解决问题的能力又如何呢？
GetHuman-megpie：为此，我要说出五分之二的two。
GetHuman：最后-对其他Build-A-Bear Workshop, Inc.客户有何建议？
GetHuman-megpie：在一天中的早些时候或深夜给他们打电话。不要忘记Build-A-Bear Workshop, Inc.可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-megpie在November 28th, 2017发生的Build-A-Bear Workshop, Inc.客户服务问题中得到了一些有用的反馈和措辞。