British Telecom: Two calls to the call centre. They then decided...
GetHuman用户~Melvin Holliday来自Oktober 28., 2017的British Telecom条客户评论
~Melvin Holliday案的背景
GetHuman:~Melvin Holliday-您能告诉我们其他British Telecom个客户何时提起诉讼吗?
~Melvin Holliday:Sure。在Oktober 20.上是morning。
GetHuman:您是否接触到British Telecom,如果可以,怎么做?
GetHuman:这些常见的British Telecom客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Melvin Holliday 常见 British Telecom 问题的列表)
~Melvin Holliday:“ None of those really matches why I wanted to call British Telecom that day.”是我尝试使用to call的原因。
~Melvin Holliday对British Telecom客户服务的评价
GetHuman:那么,您如何总结GetHuman的British Telecom客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Melvin Holliday:Two calls to the call centre. They then decided to send a field engineer out. Andrew Gregson (Eng Ref **** *****) rang us to tell us what time he would be with us. He came at that time. He then took his shoes straight off without been asked. We were very impressed with his service. He sorted out our problem for us.
GetHuman:让我们量化一下您与British Telecom联系的经验。在1到5的范围内,如何轻松解决British Telecom问题?
~Melvin Holliday:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Melvin Holliday:在沟通方面,我会给他们五分之三的five。
GetHuman:British Telecom快速有效地解决问题的能力又如何呢?
~Melvin Holliday:为此,我要说出五分之二的one。
GetHuman:最后-对其他British Telecom客户有何建议?
~Melvin Holliday:在一天中的早些时候或深夜给他们打电话。不要忘记British Telecom可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Melvin Holliday在Oktober 20., 2017发生的British Telecom客户服务问题中得到了一些有用的反馈和措辞。