British Airways: I know I bought a ticket from a third party (wh...

GetHuman用户~iseepinkelefants来自November 23rd, 2017的British Airways条客户评论

~iseepinkelefants案的背景

GetHuman:~iseepinkelefants-您能告诉我们其他British Airways个客户何时提起诉讼吗?
~iseepinkelefants:Yup。在November 18th上是morning。
GetHuman:您是否接触到British Airways,如果可以,怎么做?
~iseepinkelefants:我使用了我在GetHuman British Airways客户电话号码页面上找到的800-247-9297号码:British Airways客户服务电话号码
GetHuman:这些常见的British Airways客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~iseepinkelefants 常见 British Airways 问题的列表)
~iseepinkelefants:“ Seat assignment”是我尝试使用to call的原因。

~iseepinkelefants对British Airways客户服务的评价

GetHuman:那么,您如何总结GetHuman的British Airways客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~iseepinkelefants:I know I bought a ticket from a third party (which is all BA could keep repeating to me) but they refused to have anything to do with me. I called them * times over ** hours before my flight to let them know I would not be on it. I contacted the janky travel agency Getaway ASAP numerous times, the travel insurance company, I contacted American Express, everyone and their grandmother knew I wouldn't be on that flight. I finally get a response from the travel agency that I didn't cancel the flight and as such I lost the ticket. I TRIED telling BA numerous times I would not be on the flight, they refused to listen to me. Now I am out $*** and unable to return home. I've emailed them pleading for help, no response. I submitted complaints to the Department of Transportation, Attorney General in California and Texas, Better Business Bureau and the Federal Trade Commission. I'm sure they'll get away with it because no one could give a toss but I am so angry that they can get away with this. T
GetHuman:让我们量化一下您与British Airways联系的经验。在1到5的范围内,如何轻松解决British Airways问题?
~iseepinkelefants:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~iseepinkelefants:在沟通方面,我会给他们五分之三的one。
GetHuman:British Airways快速有效地解决问题的能力又如何呢?
~iseepinkelefants:为此,我要说出五分之二的four。
GetHuman:最后-对其他British Airways客户有何建议?
~iseepinkelefants:在一天中的早些时候或深夜给他们打电话。不要忘记British Airways可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~iseepinkelefants在November 18th, 2017发生的British Airways客户服务问题中得到了一些有用的反馈和措辞。

British Airways

2.59 of 5 stars | 184条评论

~iseepinkelefants的British Airways评论

寻求帮助的困难
2 5星
沟通质量
1 5星
及时和专业
4 5星
整体客户服务评分
2 5星

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