British Airways: Back on April **th, I booked flights for Decemb...

GetHuman用户~ciaran71来自November 23, 2017的British Airways条客户评论

~ciaran71案的背景

GetHuman:~ciaran71-您能告诉我们其他British Airways个客户何时提起诉讼吗?
~ciaran71:Yes。在November 13上是late at night。
GetHuman:您是否接触到British Airways,如果可以,怎么做?
~ciaran71:我使用了我在GetHuman British Airways客户电话号码页面上找到的800-247-9297号码:British Airways客户服务电话号码
GetHuman:这些常见的British Airways客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~ciaran71 常见 British Airways 问题的列表)
~ciaran71:“ Complaint”是我尝试使用to call的原因。

~ciaran71对British Airways客户服务的评价

GetHuman:那么,您如何总结GetHuman的British Airways客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~ciaran71:Back on April **th, I booked flights for December from San Diego to Ireland, for myself and my wife and our now * month old twins. A very helpful agent (from Wales or England) helped organize the basinets and overall I was very happy with the service and the itinerary until ********On June *th I got an e-mail that you had been trying to contact me and to contact you which I did only to find out that the flight from Dublin to Ireland had been cancelled and that the layover for the flight from London to Dublin had increased from *.* hours to * hours. The first agent asked me to approve the change which I did NOT. I then proceeded with at least * calls lasting over * hours with service agents who seemed to be India based.*Despite the fact I could go online at BA.com and find a slightly different itinerary for the same price with only a * hour layover, They could not change our itinerary to a more suitable one. They said due to it was a partner airline. I asked to speak to the manager and
GetHuman:让我们量化一下您与British Airways联系的经验。在1到5的范围内,如何轻松解决British Airways问题?
~ciaran71:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~ciaran71:在沟通方面,我会给他们五分之三的three。
GetHuman:British Airways快速有效地解决问题的能力又如何呢?
~ciaran71:为此,我要说出五分之二的four。
GetHuman:最后-对其他British Airways客户有何建议?
~ciaran71:在一天中的早些时候或深夜给他们打电话。不要忘记British Airways可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~ciaran71在November 13, 2017发生的British Airways客户服务问题中得到了一些有用的反馈和措辞。

British Airways

2.59 of 5 stars | 184条评论

~ciaran71的British Airways评论

寻求帮助的困难
2 5星
沟通质量
3 5星
及时和专业
4 5星
整体客户服务评分
3 5星

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