Bright House Networks (Central Florida): Up until recently, my service's were operating...

GetHuman用户~chillyb来自November 27th, 2017的Bright House Networks (Central Florida)条客户评论

~chillyb案的背景

GetHuman:~chillyb-您能告诉我们其他Bright House Networks (Central Florida)个客户何时提起诉讼吗?
~chillyb:Yes。在November 18th上是middle of the night。
GetHuman:您是否接触到Bright House Networks (Central Florida),如果可以,怎么做?
~chillyb:我使用了我在GetHuman Bright House Networks (Central Florida)客户电话号码页面上找到的888-615-0301号码:Bright House Networks (Central Florida)客户服务电话号码
GetHuman:这些常见的Bright House Networks (Central Florida)客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~chillyb 常见 Bright House Networks (Central Florida) 问题的列表)
~chillyb:“ Change plan”是我尝试使用to call的原因。

~chillyb对Bright House Networks (Central Florida)客户服务的评价

GetHuman:那么,您如何总结GetHuman的Bright House Networks (Central Florida)客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~chillyb:Up until recently, my service's were operating fine. But in the last *-* month's, I've had to contact their support numerous times. My last interaction with them was extremely frustrating as I was hung up on twice, and had to make * call's to get a rep. I finally used chat to schedule a tech that needed to come out because my "readings" mysteriously weren't where they should be. The tech who came out, felt the need to replace our CAT*, and connector's AGAIN. Then told me an engineer needed to come out this week to repair the outside interface. And while things seem to be working again, I was told via email my case was being escalated * day's ago, yet haven't heard a peep.
GetHuman:让我们量化一下您与Bright House Networks (Central Florida)联系的经验。在1到5的范围内,如何轻松解决Bright House Networks (Central Florida)问题?
~chillyb:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~chillyb:在沟通方面,我会给他们五分之三的three。
GetHuman:Bright House Networks (Central Florida)快速有效地解决问题的能力又如何呢?
~chillyb:为此,我要说出五分之二的one。
GetHuman:最后-对其他Bright House Networks (Central Florida)客户有何建议?
~chillyb:在一天中的早些时候或深夜给他们打电话。不要忘记Bright House Networks (Central Florida)可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~chillyb在November 18th, 2017发生的Bright House Networks (Central Florida)客户服务问题中得到了一些有用的反馈和措辞。

Bright House Networks (Central Florida)

2.36 of 5 stars | 58条评论

~chillyb的Bright House Networks (Central Florida)评论

寻求帮助的困难
2 5星
沟通质量
3 5星
及时和专业
1 5星
整体客户服务评分
2 5星

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