Brandsonsale.com: This company failed to notify me of an item bei...
GetHuman用户~LJ来自November 18th, 2017的Brandsonsale.com条客户评论
~LJ案的背景
GetHuman:~LJ-您能告诉我们其他Brandsonsale.com个客户何时提起诉讼吗?
~LJ:Yeah。在November 16th上是morning。
GetHuman:您是否接触到Brandsonsale.com,如果可以,怎么做?
GetHuman:这些常见的Brandsonsale.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~LJ 常见 Brandsonsale.com 问题的列表)
~LJ:“ Cancel order”是我尝试使用to call的原因。
~LJ对Brandsonsale.com客户服务的评价
GetHuman:那么,您如何总结GetHuman的Brandsonsale.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~LJ:This company failed to notify me of an item being out of stock after it allowed me to order the item as "in stock"* and with expedited shipping. upon a lack of shippment notification, i contacted this company to inquire the status only to discover this for myself. I requested a larger but instock item as a substitute and the refused to express ship the item in order to compensate for their customer service's team failure to contact me. instead they gave me * options pay for the express shipping myself (an extra $** on a $** order)no they would not compensate or else "shop elsewhere". I was MORTIFIED at the attitude of not only the CS agent Joan but also Janelle her supervisor who took the same attitude - don't like it shop somewhere else. All because of refusing to upgrade the shipping due to failure by the CS team to notify the prior week that the item ordered was out of stock after claiming it was ready for shipment at order process time. **I wish i had googled this company in adv
GetHuman:让我们量化一下您与Brandsonsale.com联系的经验。在1到5的范围内,如何轻松解决Brandsonsale.com问题?
~LJ:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~LJ:在沟通方面,我会给他们五分之三的three。
GetHuman:Brandsonsale.com快速有效地解决问题的能力又如何呢?
~LJ:为此,我要说出五分之二的one。
GetHuman:最后-对其他Brandsonsale.com客户有何建议?
~LJ:在一天中的早些时候或深夜给他们打电话。不要忘记Brandsonsale.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~LJ在November 16th, 2017发生的Brandsonsale.com客户服务问题中得到了一些有用的反馈和措辞。